Privacy policy
At Lu Ni La, run by Lu Ni La, we treat your personal information carefully. Here is how we use it when you shop with us.
Information we collect- Contact details (name, email, phone, shipping and billing address) when you place an order or contact us.
- Order details including products purchased and quantities.
- Payment information is processed securely by our payment providers; we do not store full card numbers.
- Device and usage data (cookies, IP address, browser type) for site functionality and analytics.
- To process orders, payments, shipping, returns, and replacements.
- To respond to customer service inquiries about products or orders.
- To send transactional emails (order confirmations, shipping updates).
- Marketing emails only with your consent; you may unsubscribe at any time.
We do not sell your personal contact information to third parties for their advertising purposes.
SSL and payment securityOur checkout uses industry-standard SSL/TLS encryption. Payment data is handled by PCI-compliant payment processors shown at checkout.
Your rightsDepending on your location, you may request access, correction, or deletion of your personal data by contacting lbrandon375311@gmail.com.
Lu Ni La
lbrandon375311@gmail.com · 785-452-0226
19416 Barclay Rd, Castro Valley, CA, 94546, United States
Monday–Friday, 9:00 AM – 5:00 PM (US Pacific Time)